Month: September 2017

-No Social Media

-Deliver verbally or in person

-Be Blunt

-Get to the point

-Ease way into delivery (same cases)

-Reassure them it will be ok (if possible)

-Don’t beat around the bush

-Don’t Lie

-Read your apartment rules on pets (Rabbit)

-Be Sympathetic

In relation to the upcoming team assignments, I am willing to contribute and consider all options on the best way to convey negative messages as well as analyzing them. Working as a team with equally distributed work, and open communication. These are also my goals and expectations from fellow team members, as I hope they will be able to pull their weight and contribute. I am hoping for the whole team to create not only quality work, but receive a hard-earned A!

I’m willing to work on different aspects of the assignment as needed, work on the assignment until everyone agrees we have the best assignment possible.

My goal for the assignments is to work together to turn in our best product possible to earn the highest grade possible.

What are you willing to do??

What I am willing to do our team research project is anything I possibly can. I will do what is asked by my other teammates. Work as a TEAM. I want to be able to help out as much as I can and be able to succeed.

What are my expectation?

• Good Grade
• Help others as much as possible
• Be a Team Player
• Do what is asked by the TEAM Leader
• Do as much as I can
• SUCCEED!

I only have one expectation for this assignment and that is to earn an A. My one and only goal for this assignment is also to earn an A. I am willing to do whatever it takes to achieve my goal.

Question 1) The correct answer should have been C because in a direct reply message, you want to answer the original question as quickly as possible. A is incorrect because you are being slightly redundant regarding the details of the original message.

Local Joe coffee shop combines a friendly staff with quality local ingredients, creativity, and years of expertise to provide the workers of downtown Honolulu with the best coffee experience on the island.

Voted best coffee shop in the state by the website mic.com, Local Joe combines classic drinks such as the Cubano and Café Au Lait with locally sourced ingredients to make a truly special cup of coffee. For the coffee lover looking for something different, Local Joe offers some unique house-made drinks such as the Bulletproof which consists of coffee (made from responsibly sourced beans roasted in-house), coconut oil and ghee butter blended together to make a surprisingly smooth coffee that will satiate any coffee craving you may have. Local Joe also has an unusual machine that imprints a unique image or message on top of the foam of any frothy drink, making each cup truly special.

The drink variety and quality offered by Local Joe easily rank them within the top five coffee shops on the island, but what really pushes Local Joe over the top is their food offerings. Local Joe’s has an in-house pastry chef that creates delicious dishes for the worker on the go. From their French Breakfast Croissant to the Paleo cookies, all the dishes are made fresh and, just like the coffee, with locally sourced ingredients. Local Joe also offers some favorites such as roast beef and pastrami sandwiches alongside vegetarian dishes like the avocado taco and their delicious Mexican quinoa salad.

Finally, the single best reason to visit Local Joe is the knowledgeable and friendly staff. All of the team members at Local Joe truly go above and beyond for their customers. On any given day, when sitting at one of the tables the first thing you’ll notice is how the staff greets the majority of the customers by their first name. At first glance, it may appear that this is just a superficial effort to increase their customer base and retention, but you would be wrong. The relationships go much further than that. If you continue eavesdropping, you’ll hear staff and customers discussing current events, family, relationships, careers, coffee and much more. This type of connection with a craftsperson harkens back to a simpler time when people took pride in their work and valued relationships with their patrons.

All of these offerings make Local Joe a must try for any coffee lover in Hawaii. The staff, combined with quality coffee and fresh local pastries and sandwiches, provides the people of Honolulu with a fantastic experience on par with some of the best coffee shops in the nation. Local Joe is truly an undiscovered gem right in the heart of downtown Honolulu. Make the trip and visit Local Joe at the intersection Nu’uanu Avenue and Marin Street, right behind O’Tooles Irish Pub. Open Monday through Friday from 6:30 AM until 5 PM and Saturdays from 8 AM until 1 PM, there’s always a seat ready for you, and remember that everyone is a local at Local Joe.

 

I thought the complaint and claim assignment was interesting.  It was a good exercise to see both sides of a situation and a good exercise to use different styles of writing. Looking back on it I could have added more details to both the complaint and claim sections to have it be more interesting.

Dear Brittany and John,

Subject: Vanilla Soy Latte Order

We sincerely apologize for the oversight in fulfilling your order of a vanilla soy latte. As requested, your Starbucks account #00001234 has been credited in the amount of $5.87.

We appreciate your loyal patronage to Starbucks and strive for excellent customer service. Upon your next visit, please feel free to order a grande drink of your choice at no charge.

Sincerely,

Starbucks

Corey, Shelia, and Wanda

#3 is my favorite number, this was Recall Practice #3 and this was the third attempt to get a Practice Recall right and not have to blog. So, what went wrong? I’m blogging again on how I messed up on two questions to make up my score.

Question 1 Which of the following is the most appropriate closing for an e-mail message or memo?

My choice was C or D as they were identical answers-Thank you in advance for answering my questions. Now that I reviewed the choices, answer A is the logical response. Please submit your report by August 1 so that information can be presented at the seminar on the fifteenth.

Question 2 Samantha must use e-mail frequently to communicate with others in her new job. What is the best advice to give her.

I chose B.  Use general tags such as Hi or important as the subject line to catch the reader’s attention. Answer A. Consider composing important messages offline is the correct answer but it seemed to me only partially applicable.

Despite reading the chapter, doing some of the exercises and reviewing for the recall, I again proved my point that I am not a confident test taker.