Response to The Unforgivable Mistake

We are so sorry for your bad experience at our Windward Mall location on Sept. 20. I will be sending you gift cards for you and your friends to enjoy. We look forward to hosting your business luncheon on the 27th.

We are so sorry for your bad experience at our Windward Mall location on Sept. 20. I will be sending you gift cards for you and your friends to enjoy. We look forward to hosting your business luncheon on the 27th.


Response to Ruby Tuesday complaint

I apologize for the inconvenience. We appreciate your business and hope you will continue to dine here. We will credit your refund and you will receive the money on your credit card within 3 business days.

I apologize for the inconvenience. We appreciate your business and hope you will continue to dine here. We will credit your refund and you will receive the money on your credit card within 3 business days.


Adjustment Message

Brittany and John, Subject: Vanilla Soy Latte Order You should have your Starbuck’s account credited $5.87 tomorrow September 20, with a coupon of one free grande drink of your choice. We truly apologize for any inconvenience, and will improve on our employee training to avoid future complications. Your patronage is important to us, and we… Continue reading Adjustment Message

Brittany and John,

Subject: Vanilla Soy Latte Order

You should have your Starbuck’s account credited $5.87 tomorrow September 20, with a coupon of one free grande drink of your choice.

We truly apologize for any inconvenience, and will improve on our employee training to avoid future complications.

Your patronage is important to us, and we hope to provide excellent service to customers like you for many years to come.

Thank you,

Starbucks

 


Direct claim message

Originally posted on Spencers Blog:
Please give me my seat covers that I ordered, a 15% discount, and free shipping to return the seat covers and to receive my correct order. I received two different designed seat covers. They were completely different colors and patterns. As a frequent customer I appreciate your cooperation to resolve…

Hi Spencer!
Sorry about that error, our distributor must have made a mistake. Please respond with an order # and we can properly dispatch the correct seat covers to you as soon as possible.

Seat Cover Maker

Aaron and Robi

Spencers Blog

Please give me my seat covers that I ordered, a 15% discount, and free shipping to return the seat covers and to receive my correct order.

I received two different designed seat covers. They were completely different colors and patterns.

As a frequent customer I appreciate your cooperation to resolve this issue as soon as possible.

View original post


Direct Claim and Complaint Exercise

Good Evening I am writing to you to request one of two things: For your company to send me a gift card or to fix the mistake that occurred when I ordered at your restaurant earlier today by giving me a refund. On September 10th at 12:30 P.M., I came into your Buffalo Wild Wings…

Good Evening

I am writing to you to request one of two things: For your company to send me a gift card or to fix the mistake that occurred when I ordered at your restaurant earlier today by giving me a refund.

On September 10th at 12:30 P.M., I came into your Buffalo Wild Wings restaurant. I specifically ordered the large sample of boneless mild wings, large sample of potato wedges, and a large sample of macaroni and cheese. When iI arrived at my cookout, I noticed that two-thirds of my order was wrong. The boneless mild wings were in the bag, but instead of potato wedges and macaroni and cheese, I got curly fries and baked beans. While I understand this is partially my fault for not checking the bag before I left the restaurant, this was quite an inconvenience. This was for a huge cookout and because a mistake was made, a party had to end abruptly. I do not feel as if i should have to move on, as i have paid for what I did not ask for.

I will be coming back to your restaurant to be able to talk in person to the manager in order to receive gift card or refund. If you wish to get in touch with me, my number is (808) 555-4356. If you wish to send me an email, my email is 44foster@gmail.com. Thank you for your cooperation.

Mahalo,

Kellie Kahumoku

Jalen Foster


The Unforgiven mistake

Ruby Tuesdays I am requesting a gift certificate for a replacement meal of my choice for the following reason. On September 20, 2017 I visited your windward mall location for a business lunchen. I ordered a cheese burger basket well done with onion rings. When my order arrived  it was a hamburger cooked rare, with … Continue reading The Unforgiven mistake →

Ruby Tuesdays

I am requesting a gift certificate for a replacement meal of my choice for the following reason.

On September 20, 2017 I visited your windward mall location for a business lunchen. I ordered a cheese burger basket well done with onion rings. When my order arrived  it was a hamburger cooked rare, with a side of French fries.

I will be returning for a business luncheon on Sept 27 and expect to hear from you no later than September 24.

Mahalo,

Repeat customer

Corey, Shelia, Wonda


Class Activity

Hello Apple,     I purchased a new IPhone X and the wireless charging system is not working.  I have tried different outlets in the house and it does not work. I would like a new IPhone X with wireless charging system that works.   I have been a IPhone user since the start. I […]

Hello Apple,

 

 

I purchased a new IPhone X and the wireless charging system is not working.  I have tried different outlets in the house and it does not work. I would like a new IPhone X with wireless charging system that works.

 

I have been a IPhone user since the start. I have always been pleased with my products and service in the past.  I have been looking forward to the new X and it has not delivered to my expectations. I would like a replacement with no shipping charges ASAP.  Apple has always provided great service in the past and I hope you will continue to do so.

 

I look forward to receiving my IPhone X with a working wireless charging system.

 

 

 

Thank You,

 

Joe Dollinger


Direct Claim Message Exercise

Brandon and Colton The product I received was not what I purchased online. Please send the red Vans originally ordered per order number XYZ123. On September 12, 2017 I purchased a pair of red Vans size 11 from the Vans website. During the 5-7 business days, I excitedly awaited the arrival of my favorite shoes.…

Brandon and Colton
The product I received was not what I purchased online. Please send the red Vans originally ordered per order number XYZ123.
On September 12, 2017 I purchased a pair of red Vans size 11 from the Vans website. During the 5-7 business days, I excitedly awaited the arrival of my favorite shoes. When September 17th came, I was sadly disappointed to realize that the pair of shoes in the box were two different sizes (one 11 and one 9) and not what I originally ordered. I expected that by dealing directly with Vans, I would receive a higher level of service than if I were to go through a distributor. Due to these shoes being unwearable because of the size differences, I expect to receive my original order at no additional cost to me.
I’ve been purchasing Vans for over 10 years now, and this is the first issue I’ve had when dealing directly with you. If Vans would like to keep a loyal customer and not risk losing me to a competitor, I expect the replacement shoes to arrive by September 25th.


Complaint Claim!

Dear Starbucks, Please credit my Starbucks account, No. 00001234 with the price of $5.87, to correct an erroneous vanilla soy latte. On September 18, I ordered a vanilla soy latte, and received a vanilla latte with dairy milk instead. I did not notice the mistake, until I was already at work. I’ve been ordering the… Continue reading Complaint Claim!

Dear Starbucks,

Please credit my Starbucks account, No. 00001234 with the price of $5.87, to correct an erroneous vanilla soy latte.

On September 18, I ordered a vanilla soy latte, and received a vanilla latte with dairy milk instead. I did not notice the mistake, until I was already at work. I’ve been ordering the same drink for the past few months, and I noticed that the taste was different. I am lactose intolerant, which is why I would greatly appreciate soy. I did verify on the cup that what I ordered was translated correctly, just not created correctly.

Please credit my Starbucks account as soon as possible, so I may enjoy my usual morning beverage tomorrow.

Sincerely,

Brittany and John


Refund for Seat Covers

I would like a refund for the seat covers I purchased.
Your site clearly posted the seat covers as one design, but when I received them, I noticed the covers had two different designs.
It would much appreciated if my money could get refunded by Septemb…

I would like a refund for the seat covers I purchased.

Your site clearly posted the seat covers as one design, but when I received them, I noticed the covers had two different designs.

It would much appreciated if my money could get refunded by September 12, 2017.


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