Business Writing Fall 2017 Blogs

Apple Customer Support,

Please replace my Iphone X’s faulty wireless charger

I’ve recently purchased the new Iphone X. When I tried to charge my device, I found the wireless charging wouldn’t work. I was very disappointed since I’ve been a loyal apple customer for years and have come to expect a higher sense of quality control. Seeing as this device was defective out of the box, I don’t think it is unreasonable to ask for a replacement plus a set of wireless earpods for my troubles.

Thanks, Ben

Please give me my seat covers that I ordered, a 15% discount, and free shipping to return the seat covers and to receive my correct order.

I received two different designed seat covers. They were completely different colors and patterns.

As a frequent customer I appreciate your cooperation to resolve this issue as soon as possible.

 

 

 

Brandon and Colton

The product I received was not what I purchased online. Please send the red Vans originally ordered per order number XYZ123.

On September 12, 2017 I purchased a pair of red Vans size 11 from the Vans website. During the 5-7 business days, I excitedly awaited the arrival of my favorite shoes. When September 17th came, I was sadly disappointed to realize that the pair of shoes in the box were two different sizes (one 11 and one 9) and not what I originally ordered. I expected that by dealing directly with Vans, I would receive a higher level of service than if I were to go through a distributor. Due to these shoes being unwearable because of the size differences, I expect to receive my original order at no additional cost to me.

I’ve been purchasing Vans for over 10 years now, and this is the first issue I’ve had when dealing directly with you. If Vans would like to keep a loyal customer and not risk losing me to a competitor, I expect the replacement shoes to arrive by September 25th.

carson murakami

Justin Young

September 20, 2017

To: Mcdonalds Customer service

Subject: Refund for order mistake

I am asking for at least two free big macs at Mcdonalds to compensate for your error on my order, I ended up receiving two cheeseburgers instead of two Big Macs on my last visit to your establishment.

I was very frustrated because i was looking forward to eatting my daily big macs, I eat two big macs a day everyday I have been a repeat customer for years. I would like to get two free big macs on my next visit because I am a loyal customer.

This is one of the first times that i have had issues with your guys service and have had many pleasant experiences at this establishment and I would like to have many more as long as I get my two big macs.

Situation:

Nestle Company

I bought a box of hot chocolate on two different occasions. Both times, the packets were hard and would not dissolve in hot, boiling water. I would like to be compensated.

Nestle Company:

I would like to be compensated for two boxes of your “Classic Hot Chocolate” purchased from Longs Drugs from the span of March to June for full retail price.

On two occasions within the past 3 months, I received hot chocolate boxes from different stores that were hard and would not dissolve in boiling hot water. I have a strong preference for your hot chocolate and am dissapointed with these most recent boxes. I believe that this most recent batch or orders were faulty and not representative of your brand as a whole.

Please send two boxes of the most recently produced “Classic Hot Chocolate” to the address (some address line) within the next two weeks from reading this. I look forward to continuing to purchase your brand of hot chocolate when the issues with the most recent batches are resolved.

Aaron and Robi

 

 

 

I would just like to say what a pleasure it is working with my classmates. Everyone is easy to work with, no head trips, or egos, everyone seems to be present. I am learning more about sending messages and replying to them as well.  I have over 14,000 e-mails, so it is easy to understand that I need help in these areas. I look foreward the following research on student aid and presenting a steller report for the class to read.  Take care everyone, until next time,Joe

Question 1 answer should have been A because the closing of a letter/email/memo should be a call to action if there is one. You want to reiterate what you are asking for as well as a due date and any possible reasons for the due date.

 

Question 7 should be false because the sentence can be written as “Business English is a pre-req. for this course.”

Today our first two PWC assignments are due and i’m not too sure how to feel about them. The second assignment wasn’t too bad, but the first one was quite confusing. As I was reading the emails and memos, it kept getting more and more confusing so I chose the email about changing the holiday plan because it made the most sense. After reading chapter 5 and doing some of the exercises in class, it really prepared me for these two assignments. One important thing from this chapter I took away was using direct openings instead of indirect openings. After reviewing s few a of my past emails, I noticed that I would use indirect openings almost every time. The things I learned in this chapter and many others will definitely be useful in the future.

The other day we had our first in-class recall quiz covering chapters 1-3. The questions were all created by the students, which I thought was an amazing idea. By allowing the class to create the quiz questions, it forced us to look through the chapters, thus helping us retain the information even more. I also underestimated the quiz a bit because I was assuming that everyone would create very easy questions, but was sadly mistaken. The questions were quite insightful and made me think. I did not get a perfect score, but hopefully these blogs will help make those points up.

The topic our group chose for our in-class research assigment was the post 9/11 GI Bill. This bill isn’t neccessarily in jeapordy of being removed, but it it still a concern for many users due to some of the rules surrounding it. When Wanda brought up this topic as an option, I was all for it considering I served in the Air Force for eight years and is currently using the bill. I currently have no problems with the current bill because it covers my tuition, books, and cost of living. If you’re having problems paying for school, maybe you should consider this option?