Business Writing Fall 2017 Blogs

These are good for quick and simple things or requests you want to get done and get back to you.  Almost like test messages?  I would like to get direct messages if it saves time and it starts the dialogue between A & B, then I can decide if I need to go long with my next message, if there is one.

Dang this one was probably the hardest one, I got a 5/7 which is my lowest scoring recall practice.  When I look back at it in hindsight the questions I got wrong, the answers were kind of obvious.  One of the questions I got wrong was question 2 and in this case it came down to either a or b.  A was consider  composing important messages offline and B was Use general tags such as Hi! or Important as the subject line to catch the reader’s attention.  I was split between these two but A does make more sense than B after looking at the answer because you do not have to have a tag such as Hi! in the subject line.  Overall, I am not too concerned I think I will be alright

TLDR: Worst scoring recall practice, the answers made sense in hindsight and I am not too concerned about this recall practice.

I think at times, being direct can help move along the conversation or situation, because some peeps just don’t get it at times.  Maybe, try using hints and if that don’t work, ask someone else, how they would say it?  Being direct can hurt others and you might end up with a huge scratch on your car or start losing friends or business, depending what it is that you need to get across and to whom?  Maybe it should be the fish that gets away!  LoL…

Today we had an in-class activity, where we had to write a complaint to a company to ask for a refund or something of that sort. I thought this activity was very interesting because I had no idea that even a complaint had to be written in a certain way. When I actually broke it down to a subject, body, and conclusion, it sounded like it would have more of an impact towards the receiver. I also did not know, the resonse to a complaint is also written in the same style as the complaint. I usually never file any complaints towards any company, but at least now I know how!

I really like Sheila’s clog from class today. I was thinking of writing a blog with a similar topic but she really nailed it with her clog. It was written very well and expressed the importance of understanding and how one comes across whether written or spoken affects others understanding of different ideas. I think now more than ever our society and the world in general could be more understanding of our differences and communicate our ideas and points of view better instead of using hatred or violence when we don’t understand someone or something.

Ruby Tuesdays

I am requesting a gift certificate for a replacement meal of my choice for the following reason.

On September 20, 2017 I visited your windward mall location for a business lunchen. I ordered a cheese burger basket well done with onion rings. When my order arrived  it was a hamburger cooked rare, with a side of French fries.

I will be returning for a business luncheon on Sept 27 and expect to hear from you no later than September 24.

Mahalo,

Repeat customer

Corey, Shelia, Wonda

Dear Brittany and John,

Subject: Vanilla Soy Latte Order

We sincerely apologize for the oversight in fulfilling your order of a vanilla soy latte. As requested, your Starbucks account #00001234 has been credited in the amount of $5.87.

We appreciate your loyal patronage to Starbucks and strive for excellent customer service. Upon your next visit, please feel free to order a grande drink of your choice at no charge.

Sincerely,

Starbucks

Corey, Shelia, and Wanda

 

 

Dear valued customer,

We apologize for the inconvenience, we’d be happy to correct your order. To compensate for your inconvenience we’d like to offer you a coupon code for 15% off your next order with us! We value your business and try our best to keep it.

Thanks, Vans customer service

Apple will be sending you a new IPhone X in replace of your defective IPhone X you received. In addition, we will include another pair of wireless headphones to compensate you for the inconvenience and possible time without a phone.

Having you as a loyal customer for 10 years is very important to Apple, and we stand behind the our products high level quality.