Cover Letter

Kellie-Ann Kahumoku 2934 Dole Street HNL, HI 96701 November 27, 2017   Brendan DeSmet Hospital Manager Acacia Animal Hospital 4205 N. Campbell Ave Tucson, AZ 85719   Dear Brendan DeSmet:   I am writing you because I am applying for the Veterinary Assistant position at Acacia Animal Hospital advertised on the ZipRecruiter website. I am…

Kellie-Ann Kahumoku

2934 Dole Street

HNL, HI 96701

November 27, 2017

 

Brendan DeSmet

Hospital Manager

Acacia Animal Hospital
4205 N. Campbell Ave
Tucson, AZ 85719

 

Dear Brendan DeSmet:

 

I am writing you because I am applying for the Veterinary Assistant position at Acacia Animal Hospital advertised on the ZipRecruiter website. I am currently in process of getting my certificate in the Veterinary Assistant/Technician Program at Windward community College in Hawaii.

 

I have good animal handling and care skills. For example, I am an intern at the Honolulu Zoo in the veterinary clinic. I regularly clean kennels and feed sun bears, quarantine animals, and sick and injured animals. I help prepare medications and assist Veterinarians and Veterinary Technicians in procedures. I am also enrolled in a course called “ANSC152: Companion Animal Nursing (LAB)” at Windward Community College which enables me to obtain a complete patient record, perform Physical Exams, perform basic grooming and administer medications, and discuss proper animal care for domesticated animals. I have good computer skills and enrolled in a course called “BUSN 191: Veterinary Office and Computer Skills” at WCC. Therefore, I will be able to use a variety of computer programs that are essential for running a veterinary practice. I am currently taking courses “ANSC151L:Clinical Laboratory Techniques (LAB)” that provides me skills to perform laboratory analysis for specimens (hematology, urinalysis, parasitology, and clinical chemistry), use proper maintenance with veterinary lab equipment (microscope, etc), and use critical thinking to determine diagnostic information; “ANSC152:Companion Animal Diseases and Nutrition” which expands my knowledge in discussing energy and nutrition requirements for various life stages of dogs and cats and problem solving: Knowing the clinical signs, diagnostic tests and treatment of common diseases in dogs and cats.

 

Please email at kkahumok@hawaii.edu or call me at (808)283-6248. I am likely to answer the phone between 8:00 AM-10:00 AM and between 4:00 PM- 8:00 PM (Hawaii time), Monday through Friday. If I am unable to answer the phone, please leave a message. I will return your call as soon as possible. I am looking forward to hearing from you soon.

 

Sincerely,

Kellie-Ann Kahumoku


Resume

Kellie-Ann K. Kahumoku 2934 Dole Street | Honolulu, HI 96816 (808)283-6248 | kkahumok@hawaii.edu OBJECTIVE To obtain a position as a Veterinary Assisting at Acacia Animal Hospital that will enable me to use my skills and to gain new experiences in a dynamic environment.   SKILLS Positive attitude—self-motivation, organization, and working well under pressure. Exceptional communication…

Kellie-Ann K. Kahumoku

2934 Dole Street | Honolulu, HI 96816

(808)283-6248 | kkahumok@hawaii.edu

OBJECTIVE

To obtain a position as a Veterinary Assisting at Acacia Animal Hospital that will enable me to use my skills and to gain new experiences in a dynamic environment.

 

SKILLS

  • Positive attitude—self-motivation, organization, and working well under pressure.
  • Exceptional communication and active listening skills, strong attention to detail.
  • Maintaining a positive and effective working relationships, working on flexible teams.
  • Warm rapport with the clientele, memory for people and their pets
  • Excellent customer services skills, maintaining confidentiality
  • Computing—Microsoft Office, including Word, Excel, and PowerPoint

 

EDUCATION

Windward Community College, Kane’ohe, HI 8/13-5/14; Certification in Veterinary Assisting, expected 2018 8/15-Present Associate in Science, Liberal Arts, expected 2018

 

WORK EXPERIENCE

Veterinary Intern, Honolulu Zoo, Honolulu, HI                                                       6/17-Present

Clean kennels and feed animals. Prepare medications. Assist Veterinarians and Veterinary Technicians with procedures

Duke’s Waikiki Restaurant, Honolulu, HI                                                                  2/15- Present

Waitress

Maintain strong knowledge of menu items, ingredients, methods of preparation and presentation, and suggestive selling points. Serve food and beverages, maintain a clean and organized work area, adhere to all liquor laws (State of HI and Duke’s), and follow all steps of service and cash handling procedures. Work well with all members of the service team

Retail Associate

Maintain strong knowledge of the quality and price of merchandise, and adhere to sales techniques, always suggestive selling. Display great leadership and promote sales. Answer telephone calls and take reservations; greet and acknowledge guests with Aloha

 

AWARDS

 Windward Community College: Veterinary Technician Program, Kane’ohe, HI 2/16

 Certificate of Completion: Veterinary Technical Immunology Workshop

 

COMMUNITY SERVICE

Honolulu Zoo, Docent Volunteer                                                                                 11/16-5/17

Educated the public in Primate Island (monkeys, apes, orangutans)

O’ahu of Society Protecting Cruelty to Animals (OSPCA)                                      2/16-5/16

Cleaned kennels and fed animals. Walked dogs. Assisted with physical exams and administered medications. Assisted with spay and neuter surgeries.

Windward Community College: Veterinary Technician Program                                   2/16

  Hawaiian Humane Society at Campbell High School

  Microchipping pets

 

Kellie-Ann K. Kahumoku

2934 Dole Street | Honolulu, HI 96816

(808)283-6248 | kkahumok@hawaii.edu

 

References

 

Academic Reference: Sam (Craddock) Geiling, RVT

Assistant Professor, Veterinary Technology Program

Windward Community College

45-720 Kea’ahala Road

Kaneohe, HI 96744

(808) 236-9107

scraddoc@hawaii.edu

                                           

Work Reference: Emma MB Kaiser, DVM, CVA

Associate Veterinarian

Honolulu Zoo

151 Kapahulu Ave

Honolulu, HI 96815

(808) 971-7171

emma.kaiser@honolulu.gov

Work Reference:           Kara Fertella

Cocktail Waitress Department Manager

Duke’s Waikiki Restaurant

2335 Kalakaua Ave

Honolulu, HI 96815

(808)922-2268

kmfertello@gmail.com

 

Work Reference:           Elizabeth LePine

Logo Department Manager

Duke’s Waikiki Restaurant

2335 Kalakaua Ave

Honolulu, HI 96815

(808)922-2268

sportswear@dukeswaikiki.com


Recal Nine.

Correct Answers: 3 of 7: A research report must be supported and substantiated with detailed, credible written sources even if it contains information from interviews and surveys. Reason: The facts for reports are often obtained from company records, observation, surveys, interviews, printed material, and electronic resources. Interviews provide rich, accurate firsthand information because questions can be…

Correct Answers:

3 of 7: A research report must be supported and substantiated with detailed, credible written sources even if it contains information from interviews and surveys.

Reason:

  • The facts for reports are often obtained from company records, observation, surveys, interviews, printed material, and electronic resources.
  • Interviews provide rich, accurate firsthand information because questions can be explained.

(refer to CH. 9: Informal Reports on pg. 253-254 in textbook: Essentials of Business Communication)

4 of 7: False. The body of the ENG 209 research report must be single-spaced.

Reason:

  • The body of the ENG 209 research report must be double-spaced.

 


PWC 10.

PWC 10: Persuasive Message October 29, 2017   Dear WCC students and community members,   Windward Community College is the first and only Veterinary Technology AS degree in Hawai’i and the Veterinary Assisting certificate which leads to jobs in the veterinary medicine field. For Windward CC to thrive, we need a healthy mix of public…

PWC 10: Persuasive Message

October 29, 2017

 

Dear WCC students and community members,

 

Windward Community College is the first and only Veterinary Technology AS degree in Hawai’i and the Veterinary Assisting certificate which leads to jobs in the veterinary medicine field. For Windward CC to thrive, we need a healthy mix of public and private funding. It’s up to us, the extended UH community, as well as citizens and community leaders, to take responsibility for Windward Community College’s future.

Veterinary Technology is among the five fastest-growing career fields in the nation. ‘Vet Techs’ perform vital tasks from assisting with physical exams to surgical assistance, from performing dental cleanings to conducting diagnostic laboratory tests. Hawai‘i’s Veterinarians are seeking trained professionals to do the job, and Windward Community College is now providing the training. Vet Techs are desperately wanted at animal shelters, lab animal facilities, and private veterinary practices (there are over 80 veterinary clinics in Hawai‘i). The program has now extended to students at Maui College and will rotate on to Hawaii Community College next year, followed by Kauai Community College next.

The Vet Tech Program is in need of your support-Now.

Each student is facing over $10,000 for the two-year program:

  • Student Tuition $6,336
  • Books $1,700
  • Laboratory Supplies $1,300
  • Uniforms $200
  • Fieldtrips $500
  • Exam Fees $300

The Program itself also critically needs your support for:

  • Portable Digital X-ray $50,000
  • Portable digital Ultrasound (for clinic and farm use) $45,000
  • X Ray Pet Positioner Set – Small (24″Lx10″Wx6″H) & Large (36″Lx14″Wx8″H) – $250.00
  • Equine dental equipment -power equipment $6,500
  • Veruca Freeze Cryosurgery $1,000
  • Sergical suction $1,000
  • Syringe pump $500

To support the sophisticated operations of the Vet Tech program and its students, funds are needed for scholarships and the equipment listed above. To encourage donor participation, limited- and permanent-naming opportunities are available. Would you like to name a cat condo, surgery room or exam table? We have naming and sponsoring opportunities ranging from $750 to $50,000.

To have a conversation about donating to the Vet Tech program, naming and sponsoring, helping to grow the Vet Tech Endowment, scholarships, or other questions you may have, please contact:

KC Collins, CFRE

Executive Director of Development Regional & Community Colleges

KC.Collins@uhfoundation.org or 808-956-3458

 

Mahalo, Windward Community College

 


PWC 9.

PWC 9: Message Analysis Date: October 24, 2017 To: wcc-students@hawaii.edu From: kkahumok@hawaii.edu Subject: Effective Persuasive Messages   Aloha Incoming ENG 209 Students,   I am pleased to help future students in understanding principles of writing persuasive messages by examining the above-average, average, and below-average examples of the same message.  The major lessons about writing persuasive…

PWC 9: Message Analysis

Date: October 24, 2017

To: wcc-students@hawaii.edu

From: kkahumok@hawaii.edu

Subject: Effective Persuasive Messages

 

Aloha Incoming ENG 209 Students,

 

I am pleased to help future students in understanding principles of writing persuasive messages by examining the above-average, average, and below-average examples of the same message.  The major lessons about writing persuasive messages that are most important to remember is that it is an honorable and ethical form of communication. It is the act of motivating an audience to change a belief, attitude, or behavior and does not involve manipulation, trickery, or coercion. Those who master the skill of persuasion become change agents and leaders.

 

The samples that were given are to help guide you in what persuasive messages are and to help expose you to what builds a strong persuasive message versus a weak one. Example one is the most effective because it gives a various amount of detailed information.

  • The opening gains attention and interest that relates to the reader by the company showing its employees appreciation and suggesting to them the benefits if they choose to participate in the health-assessment.
  • The body builds interest by explaining logically and concisely the purpose of the request. It used facts, statistics, expert opinions, examples, and specific details as well as focuses on the reader’s direct and indirect benefits. It reduces resistance by anticipating objections, offering counterarguments, establishes credibility, demonstrates competence, and showing the value of the proposal.
  • The closing provides a deadline and a final motivated benefit to action. It also shows courtesy, respect, gratitude, and professionalism.

Persuasion is your golden ticket to promotion. Master communicators feel in control of challenging situations because they understand the art of persuasion and they know how to recognize and use persuasive strategies.

 

I would like to recommend everyone to please attend two of our free workshops in using effective persuasive messages in improving on your persuasive skills. The workshops will be located in the WCC Library in room 102. They are offering these workshops October 25-27 (Wed.-Fri.) and November 1 (Wed.) from 9-10am, 12-1pm, and 3-4pm. Please contact Mary to sign-up for these workshops via e-mail: marycb@hawaii.edu or (808)999-7788 ext. 575 or go to room 102 at WCC library to schedule in person. Any other questions or concerns, please email your inquiries to: xxxxxx@hawaii.edu

 

Mahalo,

 

Kellie-Ann Kahumoku

Windward Community College Student

kkahumok@hawaii.edu


PWC 11.

PWC 11: Progress Report Date: October 19, 2017 To: Lance Uyeda, ENG:209 Business Writing Professor From: Kellie-Ann Kahumoku, WCC Student Subject: Research Project Status Update   This memo describes the progress of both my team and I have made to our search about the Pell Grant Program and how it benefits low-income and moderate-income students…

PWC 11: Progress Report

Date: October 19, 2017

To: Lance Uyeda, ENG:209 Business Writing Professor

From: Kellie-Ann Kahumoku, WCC Student

Subject: Research Project Status Update

 

This memo describes the progress of both my team and I have made to our search about the Pell Grant Program and how it benefits low-income and moderate-income students and why U.S. Federal Government must increase the fundings instead of decreasing its budget. Additional  sources have been analyzed, some of which will be used in the final report and some that will not. Overall progress has been made in certain areas and the team is on track to meet the due date.

 

Background: In preparation for this assignment, our team began briefly researching the topic on budget cuts for the pell grant. Our primary focus of our report is to delegate the problems that are identified with low/level funding or proposed funding cuts to the Pell Grant program. We are looking at the quality as well as availability of hard data to compare how expensive tuition is and How many apply for the pell grant. Finding that information was readily available, we began to search for data that reflected how eligibility affects those who don’t get fundings vs the ones that do and Donald Trump’s Bill for Proposed Budget Cuts.

 

Work completed: Over the past few days, our team has decided on a thesis statement and general direction the report will be heading. We have also begun to delegate duties and responsibilities to each other and began to work on our meeting schedule. Our group has also begun to explore sources of information on the distribution of funding to different states over time as well as proposed cuts: Past-Present and how the pell grant is making college education a top priority.

 

Source Information: A relevant and important research report found in luminafoundaton.org, and it’s titled “Beyond Financial Aid: How colleges can strengthen the financial stability of low-income students and improve student outcomes.” The research report describes unfortunately, too many students find it far too hard to attain a college education because of the rising costs and increasing levels of unmet needs. Low-income college students struggle financially to meet day-to-day needs such as housing, transportation, health care, and child care which make it difficult for them to even commit to affording an education. This data will help support why we need to continue to increase the funds for the pell grant.

 

Work to be completed: I believe that our next step is to decide who our audience is, then we will have a better idea of what the overall tone of our paper should be. After we compile all our data, we will then have to organize it in relation to our reports structure. Next, we will need to refine our Powerpoint presentation to complement our final report and presentation. Finally, we will need to finalize and practice our presentation.

 

Anticipated problems: From what I gather, I believe our biggest issues will be the following:

 

  1. Scheduling meetings
  2. Organizing/compiling data
  3. Practicing presentation

 

By December 4, our final report will be completed and out presentation will be ready.

 

References:

 

Chaplot, Priyadarshini, et al. “Beyond Financial Aid How colleges can strengthen the financial

stability of low-Income students and improve student outcomes.” Luminafoundation.org,

June 2015, www.luminafoundation.org/files/publications/BFA/Beyond.Financial.Aid.pdf.


PWC 5.

PWC 5: Message Analysis Date:      October 11, 2017 To:         WCC: ENG 209 Students From:     Kellie-Ann Kahumoku Subject:   The Importance of Writing Instruction Messages   Aloha WCC Students,   Instruction messages must clearly explain how to complete a task. You may be asked to write instructions about how to repair a paper jam in the photo…

PWC 5: Message Analysis

Date:      October 11, 2017

To:         WCC: ENG 209 Students

From:     Kellie-Ann Kahumoku

Subject:   The Importance of Writing Instruction Messages

 

Aloha WCC Students,

 

Instruction messages must clearly explain how to complete a task. You may be asked to write instructions about how to repair a paper jam in the photo copier, order supplies, file grievance, or hire new employees. An instruction message follows a straightforward, direct approach and must use plain and familiar words and sends a clear message.

 

Before writing instructions for a process, be sure you understand the process completely and create logical steps in the correct order. Here is a writing plan for instruction e-mails and memos that will help you get started:

 

  • Subject line: Summarize the content of the message
  • Opening: Expand the subject line by stating the main idea concisely in a full sentence.
  • Body: Divide the instructions into steps. Arrange each step in the order it should be completed by using bullets or numbers and start each instruction with an action verb to clarify instructions. Be careful of tone when writing messages that give order
  • Closing: Request a specific action, summarize the message, or present a closing thought that benefits the reader if you are encouraging use of the process. If appropriate, include deadline and reasons.

 

Following these guidelines will save you work and will help you improve on writing instructional messages. Any other questions or concerns, please contact me via email: xxxxxxxx@hawaii.edu or I am available during office hours: Mondays and Wednesdays from 9am-11:30am and 3:00pm-5:00pm in room 122 at Manaloa building.

 

Mahalo,

Kellie-Ann Kahumoku


Recall Six.

Correct Answers: 1 of 7: False. A persuasive message should open immediately with its suggestion or request. Reason: Opening: Capture the readerʻs attention and interest. creates awareness, makes a sales proposition, prompts audience to read on. Describe a problem, make an unexpected statement, suggest reader benefits, offer praise or compliments, or ask a stimulating question. Opening…

Correct Answers:

1 of 7: False. A persuasive message should open immediately with its suggestion or request.

Reason:

  • Opening: Capture the readerʻs attention and interest.
    • creates awareness, makes a sales proposition, prompts audience to read on.
  • Describe a problem, make an unexpected statement, suggest reader benefits, offer praise or compliments, or ask a stimulating question.
  • Opening should be brief, honest, relevant, and proactive

(refer to CH. 8: Persuasive Messages on pg. 213;220-221 in textbook: Essentials of Business Communication)


PWC 8.

PWC 8: Negative Messages October 3, 2017   Ms. Olivia Hernandez 3592 Marine Creek Parkway Fort Worth, TX 76179   Dear Ms. Olivia Hernandez,   I believe the work that the National Court Appointed Special Advocate Association does is very important and I’m sure it is an invaluable resource in neglected and abused children’s lives.…

PWC 8: Negative Messages

October 3, 2017

 

Ms. Olivia Hernandez

3592 Marine Creek Parkway

Fort Worth, TX 76179

 

Dear Ms. Olivia Hernandez,

 

I believe the work that the National Court Appointed Special Advocate Association does is very important and I’m sure it is an invaluable resource in neglected and abused children’s lives. After everything you’ve told me about the organization and the great work it does, I agree that it should most definitely be continued.

 

I’ve always had a soft spot for helping children succeed in life, especially those who haven’t been dealt a fair hand; It seems that CASA shares the same sentiment. This being said, I’m sure you’ve noticed my firm has been experiencing a heavy loss of clients and a few cutbacks have been necessary. Due to this, I am unfortunately unable to pledge the asked amount of $1,000 to CASA. Even though I can’t provide a monetary donation to this great organization, I’d still be happy to support it and spread the word in any other way.

 

I would love to see CASA continued in this town and look forward to seeing what the children helped by CASA go on to achieve in life. You are doing a vital part in changing disadvantaged children’s lives for the better. I look forward to hearing more about the organization in the future and may even be able to contribute once my firm’s profits stabilize.  

 

Best wishes,

 

Real Estate Brokerage VP


Recall Five.

Correct Answers: 5 of 7: Which example implies a refusal to open the Manaleo bathrooms, most effectively cushioning the bad news? Although repairs on the bathrooms must continue at a safe pace to ensure cleanliness and safety when they reopen, the maintenance crew reports that they are making good progress. They hope to complete their work…

Correct Answers:

5 of 7: Which example implies a refusal to open the Manaleo bathrooms, most effectively cushioning the bad news?

Although repairs on the bathrooms must continue at a safe pace to ensure cleanliness and safety when they reopen, the maintenance crew reports that they are making good progress. They hope to complete their work as soon as possible.

 

Reason:

  • Although you canʻt prevent disappointment that bad news brings, you can reduce the pain somewhat by breaking the news sensitively.
  • Positioning the bad news strategically
  • Using the passive voice
  • Accentuating the positive
  • implying refusal
  • Suggesting a compromise or a alternative

(refer to CH. 7: Negative Messages on pg. 185-186 in textbook: Essentials of Business Communication)

7 of 7:Viva Veggiemeister is declining an invitation to speak about the health benefits of juice bars at the fall conference of the Health and Fitness Trainers Association (HAFTA). Which of the following is the most effective buffer?

HAFTA members must be looking forward to your annual fall conference to be held at the Turtle Bay Resort this year.

Reason:

  • Effective buffers open negative-new messages with compliments, appreciation, agreement, relevant facts, and understanding.

(refer to CH.7: Negative Messages on pg. 182-185 in textbook: Essentials of Business Communication)

 


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