Dear Sally Consumer, The Spaghetti Factory is a family owned and operated restaurant which has been voted number one in customer satisfaction for the last five years. We appreciate your loyal patronage and apologize for any inconvenience during your recent visit to our restaurant. Our company policy offers meal replacement of equal value. We hope … Continue reading ” The Spaghetti Factory”
October 2, 2017 Dear Sally Consumer, The Spaghetti Factory is a family owned and operated restaurant which has been voted number one in customer satisfaction for the last five years. We appreciate your loyal patronage and apologize for any inconvenience during your recent visit to our restaurant. Our company policy offers meal […]
October 2, 2017
Dear Sally Consumer,
The Spaghetti Factory is a family owned and operated restaurant which has been voted number one in customer satisfaction for the last five years.
We appreciate your loyal patronage and apologize for any inconvenience during your recent visit to our restaurant. Our company policy offers meal replacement of equal value.
We hope to see you soon,
Management
Shelia Smith Wanda Hanson Spencer Sonoda Alyha Kline ENG 209 October 2, 2017 Dear Sally Consumer, The Spaghetti Factory is a family owned and operated restaurant which has been voted number one in customer satisfaction for the last five years. We appreciate your loyal patronage and apologize for any inconvenience during your recent … Continue reading yeah…no
Shelia Smith
Wanda Hanson
Spencer Sonoda
Alyha Kline
ENG 209
October 2, 2017
Dear Sally Consumer,
The Spaghetti Factory is a family owned and operated restaurant which has been voted number one in customer satisfaction for the last five years.
We appreciate your loyal patronage and apologize for any inconvenience during your recent visit to our restaurant. Our company policy offers meal replacement of equal value.
We hope to see you soon,
Management
Dear John, Our engineering is top notch and we strive to make the best equipment available on the market. All of our parts have been put through rigorous testing procedures, and are of high quality and performance. We do this to prevent individuals from altering our products, by providing high end products,we hope to […]
Dear John,
Our engineering is top notch and we strive to make the best equipment available on the market. All of our parts have been put through rigorous testing procedures, and are of high quality and performance. We do this to prevent individuals from altering our products, by providing high end products,we hope to prevent the installation of aftermarket products.
Upon inspection of your claim and your device, we noticed that your product had been tampered with. Our customer warranty helps to protect our customers as well as our products from aftermarket alterations. Because of the safety seal being compromised; we investigated your claim.
After the inspection of your product there were noticeable alterations to the original product. Due to company policies we are unable to refund or refurbish your product because of the alteration. We do offer refurbished products at a discount price.
We look forward to serving you in the future with a brand new product or discounted, refurbished product. Your loyalty means a lot to our company and we hope to continue doing business with you in the future.
Dear valued customer, We are pleased to see you enjoyed dining at our fine establishment, we strive to please all of our patrons here at “I Dont Care”. We value your feedback on the incident that occured last week, and after reviewing the video surveillance, we have come to a conclusion reguarding your request. It … Continue reading Sorry but No →
Dear valued customer,
We are pleased to see you enjoyed dining at our fine establishment, we strive to please all of our patrons here at “I Dont Care”. We value your feedback on the incident that occured last week, and after reviewing the video surveillance, we have come to a conclusion reguarding your request.
It is our company policy to refund a customers meal under the following conditions:
Though your experience here was not considered acceptable, there were extenuating circumstances regarding your situation.
After reviewing the video camera surveillance it was determined that there was equal fault in all parties involved, due to this fact we Will not be able to grant your request for another meal on the house. However we are looking forward to serving you in the future. Please keep in mind that Tuesday here at “I Don’t Care” is half priced happy hour.
Corey, Brittany, Brandon, and John
Rose, Chad, Ben, Kellie Thank you for your purchasing our Life Proof phone case. We appreciate your business and hope you continue to shop with us. The life Proof phone case was designed to withstand accidental damages and normal wear and tear. Our company and warranty policy clearly states to replace any phone that has … Continue reading “Bad News Message”
Rose, Chad, Ben, Kellie
Thank you for your purchasing our Life Proof phone case. We appreciate your business and hope you continue to shop with us. The life Proof phone case was designed to withstand accidental damages and normal wear and tear.
Our company and warranty policy clearly states to replace any phone that has been damaged due to accidental damages and normal wear. It does not cover intentional hammering/damaging to your phone.
Due to our strict warranty policies, we are unable to replace your phone.
To show our appreciation for your business, we are able to offer you a 20% discount on your next purchase. Sorry for the inconvenience. We hope to see you in the future.
Sincerely,
Sales Management
I’m still having a difficult time accepting the books suggestions for bad news messages. I’ve been on the receiving end of some messages like these, and I remember thinking that I would like the message to get to the point. When the news is hidden within the message, the reader can have a sense of… Continue reading Bad News Messages →
I’m still having a difficult time accepting the books suggestions for bad news messages. I’ve been on the receiving end of some messages like these, and I remember thinking that I would like the message to get to the point. When the news is hidden within the message, the reader can have a sense of impending doom while reading, and the rest of the information will go in one ear and out the other.
Chapter 7 was about negative messages and how to deliver the negative message as softly as possible. There were many ways to say a negative message such as using the passive voice, implied refusal, using a subordinate clause etc. However, they don’t mention too much about being blunt about it. They only bring this up … Continue reading Ch.7 Negative Messages →
Chapter 7 was about negative messages and how to deliver the negative message as softly as possible. There were many ways to say a negative message such as using the passive voice, implied refusal, using a subordinate clause etc. However, they don’t mention too much about being blunt about it. They only bring this up when the bad news is minuscule.
After going through the lecture on Wednesday the first thought that came to mind was the “you can’t handle the truth!” line or meme or whatever people call it. After going through the writing exercise, I thought this was one of the harder ones. Like damn, this is a lot of work to tell someone “no”. I get why we have to beat around the bushes to tell someone no but honestly I’d be fine if they were just blunt about it with me. If they were just like “You’re fired!” and give me a valid reason I’d be fine with it. It’d suck but shit happens man and it can’t be helped. Just beating around the bushes sounds like extra work for the person who has to send the bad news. Maybe that’s just me though.
Figured I’d post a link to the “you can’t handle the truth” line if people don’t know about it.
Try moving around and choosing others to be in a group with and complete a task together. So, far I like jumping around and learning from others. It’s interesting, because it challenges me to keep an open mind, and learn how to communicate effectively, by listening more and sharing our ideas. Advertisements
Try moving around and choosing others to be in a group with and complete a task together. So, far I like jumping around and learning from others. It’s interesting, because it challenges me to keep an open mind, and learn how to communicate effectively, by listening more and sharing our ideas.
What are you willing to do for these team assignments? 1a) For these team assignments, I am happy to help out my team members with things they are having trouble with. I also feel more inclined to make sure my work is done earlier than usual since I have people depending on me. 2. What … Continue reading PWC 7 & 8 Questions
1a) For these team assignments, I am happy to help out my team members with things they are having trouble with. I also feel more inclined to make sure my work is done earlier than usual since I have people depending on me.
2. What are your expectations (Product and process) for working on this team assignment? What are your goals (Learning, teamwork, and outcome)?
2a) My expectations for this assignment are foremost to do well and possibly even make some new friends. Throughout my short time at college, I’ve found that the people you meet and stay in contact with are just as valuable as the skills you learn. My main goal for this assignment would be to receive an A. (Contradictory, I know)
