Business Writing Fall 2017 Blogs

Situation: you are currently the best worker in your division. Everybody else is lazy, incompetent punks or a mixture of all three. You end up doing a fair amount of the rest if your division’s work. But your boss doesn’t know this. You ask for a 10% raise.

Response:

To:Mr. Boss

I would like to personally thank you for the top notch equipment that you have provided the fish department. You motivate me greatly and I believe that the quality and speed of our production is evident of your values and have raised the bars that you have set for our department.

While our department is performing well, the quality of the workers is not equal. I come in earlier than the rest of the department as well as leave later to compensate for the department’s less qualified workers. Some of the workers are habitually late or fail to perform at the expectations that you set for us. I do my best to take over the work that is deemed too hard or that they do not fulfill to expectations to ensure that our department’s quality and standards are upheld.

I believe it would be in the best interest of the department if I was appointed a higher position along with a raise of ten percent to compensate for the increased responsibility. I will continue to follow the values and expectations that you have appointed for my current position, along with the additional responsibilities that we can negotiate.

 

Owner of Sports Gear Warehouse

Sports Gear Warehouse

Kaneohe, HI

Dear Sports Gear Warehouse

As you know I have been committing much of my free time to coaching little league baseball. Baseball is a big part of my life and a big part of this community. It has a positive impact on many young children in our area. We have the little league world series coming up next month and I think that it would be great for our company to take advantage of this event and provide a sponsorship for our team. It would be seen world wide and have a great impact on our store. As well as providing these young players with a chance to compete on the world stage.

 

Dear boss,

I’m sure you are aware that we currently do not have a microwave in the back break room. This unfortunately causes us to leave and get food from somewhere else, or forces us to eat cold food. There is plenty of room for the microwave in the break room and an open outlet. Providing us with an onsite microwave would keep staff on ths premises during lunch hours, cutting down on potential liability issuses, and reducing excess payable hours spent trveling. Currently at Lowe’s, home depot, and Wal-Mart, microwaves are on sale for $59.99.

We would appreciate if you would issue a check or money order for the $62.81 tax included for an onsite microwave.

Corey, Brandon, Brittney, john

Hello class,

I guess we will start this off with a personal reflection on the class. I like how the class is coming together, people are opening up and sharing and communicating well with others, which makes for a more enjoyable experience. I enjoy the task set for us each day, teaching us little by little how to become better writers. With each of those tasks we experienced multiple different group members and strengths and weaknesses. Even though sometimes I or some of the class don’t agree with the material or how it should be presented, as Brandon Najarian pointed out in his Bad News Message on his blog. Despite point of view differences everyone in the class is dedicated to learning the material at hand and eager to help other succeed in the class. Team work makes the Dream work

Correct Answers:

1 of 7: False. A persuasive message should open immediately with its suggestion or request.

Reason:

• Opening: Capture the readerʻs attention and interest.
  • creates awareness, makes a sales proposition, prompts audience to read on.
• Describe a problem, make an unexpected statement, suggest reader benefits, offer praise or compliments, or ask a stimulating question.
• Opening should be brief, honest, relevant, and proactive

(refer to CH. 8: Persuasive Messages on pg. 213;220-221 in textbook: Essentials of Business Communication)

Dear John,

Our engineering is top notch and we strive to make the best equipment available on the market. All of our parts have been put through rigorous testing procedures, and are of high quality and performance. We do this to prevent individuals from altering our products, by providing high end products, we hope to prevent the installation of aftermarket products.

Upon inspection of your claim and your device, we noticed that your product had been tampered with. Our customer warranty helps to protect our customers as well as our products from aftermarket alterations. Because of the safety seal being compromised; we investigated your claim.

After the inspection of your product there were noticeable alterations to the original product.   Due to company policies we are unable to refund or refurbish your product because of the alteration. We do offer refurbished products at a discount price.

We look forward to serving you in the future with a brand new product or discounted, refurbished product.  Your loyalty means a lot to our company and we hope to continue doing business with you in the future.

PWC 8: Negative Messages

October 3, 2017

 

Ms. Olivia Hernandez

3592 Marine Creek Parkway

Fort Worth, TX 76179

 

Dear Ms. Olivia Hernandez,

 

I believe the work that the National Court Appointed Special Advocate Association does is very important and I’m sure it is an invaluable resource in neglected and abused children’s lives. After everything you’ve told me about the organization and the great work it does, I agree that it should most definitely be continued.

 

I’ve always had a soft spot for helping children succeed in life, especially those who haven’t been dealt a fair hand; It seems that CASA shares the same sentiment. This being said, I’m sure you’ve noticed my firm has been experiencing a heavy loss of clients and a few cutbacks have been necessary. Due to this, I am unfortunately unable to pledge the asked amount of $1,000 to CASA. Even though I can’t provide a monetary donation to this great organization, I’d still be happy to support it and spread the word in any other way.

 

I would love to see CASA continued in this town and look forward to seeing what the children helped by CASA go on to achieve in life. You are doing a vital part in changing disadvantaged children’s lives for the better. I look forward to hearing more about the organization in the future and may even be able to contribute once my firm’s profits stabilize.  

 

Best wishes,

 

Real Estate Brokerage VP

Our engineering is top notch and we strive to make the best equipment available on the market. All of our parts have been put through rigorous testing procedures, and are of high quality and performance. We do this to prevent individuals from altering our products, by providing high end products,we hope to prevent the installation of aftermarket products.

Upon inspection of your claim and your device, we noticed that your product had been tampered with. Our customer warranty helps to protect our customers as well as our products from aftermarket alterations. Because of the safety seal being compromised; we investigated your claim.

After the inspection of your product there were noticeable alterations to the original product.   Due to company policies we are unable to refund or refurbish your product because of the alteration. We do offer refurbished products at a discount price.

We look forward to serving you in the future with a brand new product or discounted, refurbished product.  Your loyalty means a lot to our company and we hope to continue doing business with you in the future.

October 2, 2017

Dear Sally Consumer,

The Spaghetti Factory is a family owned and operated restaurant which has been voted number one in customer satisfaction for the last five years. 

We appreciate your loyal patronage and apologize for any inconvenience during your recent visit to our restaurant. Our company policy offers meal replacement of equal value.

We hope to see you soon,

Management

 

 

Dear valued customer,

We are pleased to see you enjoyed dining at our fine establishment, as we strive to please all of our patrons here at “I Don’t Care” restaurant. We value your feedback on the incident that occurred last week, and after reviewing the video surveillance, we have come to the following conclusion regarding your request.

It is our company policy to refund a customers meal under the following conditions:

1. Food incorrectly prepared
2. Customer unsatisfied with quality (within reason)
3. Wait time over 15 minutes
4. Unsatisfactory service

Though we would not consider your experience here as acceptable, there were some mitigating and extenuating circumstances regarding your situation.

After reviewing the video camera surveillance it was determined that there was an equal fault in all parties involved. Due to this fact, we will not be able to grant your request for a complimentary meal. However, we would like to offer you a free appetizer with your next meal purchase. We are looking forward to serving you in the future. We are proud to offer half-price Tuesday’s here at “I Don’t Care”, and would love to see you here again. Thank you for your patronage.

We are looking forward to the opportunity to serve you again in the future. Also, we are proud to offer half-price Tuesday’s here at “I Don’t Care”, from 5 PM until 9 PM, and would love to see you here again. Thank you for your patronage!

Corey, Brittany, Brandon, and John