Good Evening I am writing to you to request one of two things: For your company to send me a gift card or to fix the mistake that occurred when I ordered at your restaurant earlier today by giving me a refund. On September 10th at 12:30 P.M., I came into your Buffalo Wild Wings…
Good Evening
I am writing to you to request one of two things: For your company to send me a gift card or to fix the mistake that occurred when I ordered at your restaurant earlier today by giving me a refund.
On September 10th at 12:30 P.M., I came into your Buffalo Wild Wings restaurant. I specifically ordered the large sample of boneless mild wings, large sample of potato wedges, and a large sample of macaroni and cheese. When iI arrived at my cookout, I noticed that two-thirds of my order was wrong. The boneless mild wings were in the bag, but instead of potato wedges and macaroni and cheese, I got curly fries and baked beans. While I understand this is partially my fault for not checking the bag before I left the restaurant, this was quite an inconvenience. This was for a huge cookout and because a mistake was made, a party had to end abruptly. I do not feel as if i should have to move on, as i have paid for what I did not ask for.
I will be coming back to your restaurant to be able to talk in person to the manager in order to receive gift card or refund. If you wish to get in touch with me, my number is (808) 555-4356. If you wish to send me an email, my email is 44foster@gmail.com. Thank you for your cooperation.
Mahalo,
Kellie Kahumoku
Jalen Foster