What are your expectations and your goals?

I expect the other members of my group to put in the same amount of effort I am willing to and with all of our efforts we will achieve a great product. I’d prefer to pick our roles on what we feel we are best at, not experiment with our weakness because  I care about the … Continue reading What are your expectations and your goals? →

I expect the other members of my group to put in the same amount of effort I am willing to and with all of our efforts we will achieve a great product. I’d prefer to pick our roles on what we feel we are best at, not experiment with our weakness because  I care about the grade and not working on weaknesses. Individuals can go to workshops or classes that specifically help you on your weaknesses.

My goals are to work well together as a team and to get an A on the group assignments.


What are you willing to do for these team assignments

I have plenty of free time and am willing to work with my group during my free time to put the best product together. I would prefer to meet in person but am willing to communicate however my team prefers in order to get the group assignment finished. Ultimately I want to to receive a … Continue reading What are you willing to do for these team assignments →

I have plenty of free time and am willing to work with my group during my free time to put the best product together. I would prefer to meet in person but am willing to communicate however my team prefers in order to get the group assignment finished. Ultimately I want to to receive a great grade so making whatever sacrifices it takes in order to be successful in this assignment, I will. I am able to lead the group or be a team member that contributes my fare share to the group and it will all depend on what my group members prefer when the time comes.


Site Title 2017-09-21 01:45:04

Apple will be sending you a new IPhone X in replace of your defective IPhone X you received. In addition, we will include another pair of wireless headphones to compensate you for the inconvenience and possible time without a phone. Having you as a loyal customer for 10 years is very important to Apple, and … Continue reading →

Apple will be sending you a new IPhone X in replace of your defective IPhone X you received. In addition, we will include another pair of wireless headphones to compensate you for the inconvenience and possible time without a phone.

Having you as a loyal customer for 10 years is very important to Apple, and we stand behind the our products high level quality.


Direct Claim Message Exercise

Brandon and Colton The product I received was not what I purchased online. Please send the red Vans originally ordered per order number XYZ123. On September 12, 2017 I purchased a pair of red Vans size 11 from the Vans website. During the 5-7 business days, I excitedly awaited the arrival of my favorite shoes.…

Brandon and Colton
The product I received was not what I purchased online. Please send the red Vans originally ordered per order number XYZ123.
On September 12, 2017 I purchased a pair of red Vans size 11 from the Vans website. During the 5-7 business days, I excitedly awaited the arrival of my favorite shoes. When September 17th came, I was sadly disappointed to realize that the pair of shoes in the box were two different sizes (one 11 and one 9) and not what I originally ordered. I expected that by dealing directly with Vans, I would receive a higher level of service than if I were to go through a distributor. Due to these shoes being unwearable because of the size differences, I expect to receive my original order at no additional cost to me.
I’ve been purchasing Vans for over 10 years now, and this is the first issue I’ve had when dealing directly with you. If Vans would like to keep a loyal customer and not risk losing me to a competitor, I expect the replacement shoes to arrive by September 25th.


Recall Practice #2

I did not do so hot on this second Recall Practice and I think its mainly because the group I had worked with tried to come up questions that would trick the rest of the class.  So since my group thought that way, I assumed the other groups were doing the same. Which was not the case when looking at…

I did not do so hot on this second Recall Practice and I think its mainly because the group I had worked with tried to come up questions that would trick the rest of the class.  So since my group thought that way, I assumed the other groups were doing the same. Which was not the case when looking at the questions everyone put together. Since my group and I were trying to do some trickery, I was looking for the trickery in every question in the Recall Practice. In the end it lead me to choose the wrong answers on a few problems I knew. I guess the big takeaway is to think of legit questions and to try and not trick the rest of the class because you may be fooling yourself in the end :[.


Team Work Pt. 2

Based on the three scenario’s in the team work exercise, I thought receiving/giving feedback was the most important take away from it. Each group could have alleviated either extra time spent by certain individuals, received better results and used less effort if feedback was used at the correct times and given/received respectfully. Scenario 1, where the two leaders pretty…

Based on the three scenario’s in the team work exercise, I thought receiving/giving feedback was the most important take away from it. Each group could have alleviated either extra time spent by certain individuals, received better results and used less effort if feedback was used at the correct times and given/received respectfully. Scenario 1, where the two leaders pretty much did the entire project, although it resulted in good grades.  The leaders never gave feed back unless it was between each other. Never giving feedback and doing the other three’s parts in the group led to them inputting more effort and time than everyone else. Scenario 2, never gave feedback to each other. Instead they supported and agreed on everyone’s choices and decision resulting in a lower grade than they expected. Scenario 3, did not use feedback at the correct times and let individuals take on positions they knew they were not savvy in, leading in a lower grade as well. I believe feedback is required to be successful as a team. It gives the group/individuals the criticism and corrections to perform and provide their best product. It also opens up conversation which in hopes gets everyone involved, preventing mistakes or issues that may reflect in their grade if it is not handled and fixed during the process of putting together their final product.


Research Topics

My Group and I decided to start researching on Federal Financial Aid and all of our keywords were positives or general knowledge about Federal Financial Aid. I thought it was interesting when Lance suggested looking at the negative sides of Federal Financial Aid because most of us don’t know much or think about the problems when we…

My Group and I decided to start researching on Federal Financial Aid and all of our keywords were positives or general knowledge about Federal Financial Aid. I thought it was interesting when Lance suggested looking at the negative sides of Federal Financial Aid because most of us don’t know much or think about the problems when we think about Financial Aid. I chose to search Federal Financial Aid fraud after Lance suggested that and found tons of examples and information on what is wrong with Financial Aid. It was actually mind-blowing to browse through some of the sites, learning briefly how individuals don’t even attend class or college and are benefiting from Financial Aid. Or how individual’s lie about their income or living situations to receive Financial Aid, which may be taking away the opportunity for someone who needs it. Looking through sites based on Federal Financial Aid fraud led to others problems with Financial Aid, such as scams, lightly monitoring how individuals spend money, and the penalties an individual may face if caught abusing Financial Aid.


Confusing Topics

Grammar has been and still is a struggle for myself, learning how to construct effective sentences can seem like a foreign language at times as well as other things that relate to grammar. Learning the difference of compound, complex and compound-complex sentences can be hard for me to grasp at times. It is very difficult for myself to notice the…

Grammar has been and still is a struggle for myself, learning how to construct effective sentences can seem like a foreign language at times as well as other things that relate to grammar. Learning the difference of compound, complex and compound-complex sentences can be hard for me to grasp at times. It is very difficult for myself to notice the four sentence types in the day to day material I read. One day I will understand why writing has so many rules and requirements, but until then all I can do is to continue to practice and get better at writing.


Something I’ve learned from Chapter 2 & 3

I currently work for a Craft Beer-of-the-month Club and am accountable for the marketing side of the business. Anticipating the audience is something I have to do daily whether its through e-mail, face-to-face conversations or phone calls.  I never really knew the steps of anticipating the audience until taking this class. Personally I did not think it made that…

I currently work for a Craft Beer-of-the-month Club and am accountable for the marketing side of the business. Anticipating the audience is something I have to do daily whether its through e-mail, face-to-face conversations or phone calls.  I never really knew the steps of anticipating the audience until taking this class. Personally I did not think it made that big of an impact prior to this class. I had one template email I would tweak a little before sending it to each brewery I have contacted. Doing a little extra research on each brewery and its personnel will help me address the correct crowd instead of using the same template for each brewery. Another thing that was extremely helpful was learning the different ways of addressing a situation, whether it is addressing the situation directly or indirectly. My job mainly requires the direct approach because I want to get straight to the point, which is being interested in purchasing these breweries beers. I do deal with the indirect strategy on occasions, most of the time it is my fault for getting myself in the situation. For example, I like to cut corners sometimes and will unknowingly reach out to a brewery that do not have a high enough rating to be featured in our club. By cutting corners and not checking the rating before reaching out has put me in situations where they were interested and I went back to check their rating and realized it was too low. I then had to use the indirect strategy to pretty much tell them they weren’t good enough, which as you can imagine is not a good feeling.


First Day of Class

The first day of class was very interesting, it began just like every other class does on the first day. That is everyone introduces themselves to each other to somewhat get an idea for their new classmates. What I did not expect was to put our communication skills to test the very first day in…

The first day of class was very interesting, it began just like every other class does on the first day. That is everyone introduces themselves to each other to somewhat get an idea for their new classmates. What I did not expect was to put our communication skills to test the very first day in the tower building activity. All of the groups were given twenty pieces of raw spaghetti noodles, a specific length of tape and one marsh mellow and the goal was to build the highest standing tower with the marsh mellow at the top of the tower. The tower had to stay standing for at least ten seconds. The activity itself was fun, but not knowing anyone in the class and trying to find a group was difficult for myself and some others. Once I found a group and we started on the activity it was a huge relief. Being a competitor, it made me forget about the stress and awkwardness I had before we began the activity. In the end, the first day of class was interesting, but a win/win for myself. My group won the activity and I got to know 3 others a little more than the rest of the class while working on communication skills.


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